COMPLIANCE

Frontier Hospitality has a dedicated compliance team that works closely with your management and staff to ensure that you understand your obligations under the various regulations that affect your venue. We run training seminars and workshops, ensuring your staff, management and Board are kept up to date with the latest legislative requirements. Our members can rest assured their compliance and training needs are met when engaging Frontier.

How We Can Help You

Let us give you peace of mind

Industry Expertise

Frontier Hospitality has staff with many years experience within the gaming industry in Victoria meeting the requirements of varying regulatory bodies that our industry deals with. Our staff will ensure you and your staff are proficient in meeting all their obligations.

Regulatory Compliance

RSG Code of Conduct
Privacy Policy
Rules of Gaming
Gaming Signage
Independent gaming room audit
Unclaimed Money

AML/CTF

Program assistance and delivery
Risk Assessment
Employee and Customer Due Dilligence programs
Employee, Board and Management training
Independent Reviews
Austrac updates and resources
Annual return assistance

Compliance Other

Renovation / deployment preparation
Intralot Meter adjustments
Terms & Conditions for Marketing promotions
Signage & Brochures
Legislative changes
VGCCC applications

Why Choose Us?

Let us improve the compliance and best practice elements of your business

Comprehensive assistance to Frontier members covering broad topics such as RSG, regulatory compliance and Support. We assist and audit member venues with a range of regulatory and compliance requirements resulting in reports and recommendations
All our staff are dedicated to compliance and regularly communicate network advices to be ahead of any changes or updates in legislative and compulsory requirements
We provide advice and/or training on VGCCC, Austrac, AML/CTF, RSG, RSA, Self-exclusion programs and privacy policies. As well as liaise with many regulatory bodies and experts in the industry.
Quarterly compliance check on all venues including liquor, gaming and general venue issues such as appearance, cleanliness etc.
Follow up on checklists with relevant managers and assistance with completion
Pre-Commitment advice and training.
Frontier Code of Conduct (Code 33) including foreign languages
Frontier privacy policy
AML – external program review as required
AML – staff training where requested
Unclaimed Money – assistance with annual return where required
Terms & Conditions of promotions
Intralot Meter adjustments assistance where required
Legislative changes – e.g.; TITO
Signage and Brochures